Our Shipping Times?

Please allow 1-3 weeks for delivery to the United States, Canada, United Kingdom, Australia, New Zealand, and all European Union Countries.
Please allow 2-4 weeks for delivery to the rest of the world.

Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 4 days.

Can I get a refund if I don't like the product?

Yes you can. Please refer to our refund policy here.

How Do I Change Or Cancel My Order?

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours at yesdemand@gmail.com. Once the packaging and shipping process has started, it can no longer be cancelled.

How do I track my package?

We provide our customers with a tracking number after their purchase has been processed which can be tracked through our website. Due note that it takes 3-7 days for the tracking information to be updated.

Note: It may take up to 3 business days after your order has shipped for your tracking information to become available online (it might take longer depending on how fast the postal services are processing shipments).

TRACK CHINA POST http://track-chinapost.com/

17TRACK https://www.17track.net/en

I did not get a tracking number, what do i do?

Once your order has been completely processed, we will email you a tracking number (typically within 3-4 days of your purchase). If you did not get a tracking number after 6 days of your order you can simply request yours through our contact form or via email (yesdemand@gmail.com) and we will gladly you provide you with one.


Which payment methods do you accept?

We offer the following payment methods:
• Visa
• MasterCard
• American Express
• paypal


How Secure Is My Online Order?

When purchasing online using your credit card, all of your information is entered into an SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.


Can't find the answer you are looking for?

Send us an email on yesdemand@gmail.com
We might take a day or two to answer your email.